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123 Street name E.
Store 2 title
123 Street name E.
+1 (514) 555-5555
Mon-Fri from 9am to 5pm
For general inquiries
Facebook messenger chat
Typically replies within 20 minutes
Sat: 11am to 6pm
Sun: 11am to 5pm
Frequently asked questions
Currently we only have one physical location, which is at 160 W. Main Street Suite D, New Albany, OH 43054.
We love working with bloggers, locally and nationally! Please send all inquiries to [email protected] with a short intro and link to social media platforms.
We try our best to keep our website updated, but if you have a question about a specific item please send an email to [email protected] and we will do our best to assist you.
Yes! If you see something online that you would like to try, please call the store and we will hold the item for you until the end of the day.
Payment methods will be charged the full amount at the time of purchase.
Occasionally tracking emails can get lost in a Spam or Junk folder. If you have not received a tracking email, please email [email protected]
All orders are being shipped from New Albany, Ohio. Most orders will ship within 48 hours of being placed. Please allow extra shipping time during sale periods and holidays. Orders placed after 3pm EST on Fridays will ship the following Monday.
Items purchased in-store have a return policy of 7 days with receipt. Items returned without a receipt may only be returned for store credit. After 7 days, items are subject to store credit or will not be excepted based on item condition. Items may be exchanged based on available stock. All sale items are final sale.
Online orders may be returned or exchanged up until 7 days after receiving the item. All sale items are final sale.
We do not currently offer free returns. All returns must be paid for by the customer. For more about our returns policy please click here.
We are happy to evaluate any damaged items and find a solution. Please email [email protected] with your information, order number, a description of the item and pictures of the damage.
We do our best to have size charts under all items that they may apply to. If you have any additional questions, try visiting the retailers website for their own size chart. We are more than happy to answer any questions about items to the best of our ability if you call our store at 614-933-3210. Our store hours are 11-6pm EST Mon-Sat and 12-4pm EST Sun.